FREQUENTLY ASKED QUESTIONS

Yeah, that’s like our whole thing.
If you are one of the lucky few to possess one of our highly sought after coupon codes, there are two locations to input your code. In your cart & on the checkout page.
Of course! As long as your order has not shipped, we will be more than happy to edit your order. Simply send us an email with your order number and requested changes.
If you have an issue with your order, please contact us at info@fromplants.com with your order number. We strive to make sure all issue are resolved in a timely fashion.

Well, well, well, aren’t we inquisitive today? Look, we’d love to say that our attributes are always 100% accurate, but let’s face it, we’re not superheroes with X-ray vision. We’re just a bunch of plant-loving folks trying to bring you the best products possible. We do our best to ensure our product descriptions and attributes are as accurate as possible, but sometimes things slip through the cracks. If you ever come across an error or discrepancy, please don’t hesitate to let us know so we can correct it. At the end of the day, we’re here to help you make informed decisions about the products you choose to support a plant-based lifestyle.

SHIPPING INFORMATION

We currently ship to the 48 continental states. Sorry, Alaska & Hawaii. We’re working on it.
Since most of our items require refrigeration, we only ship on Monday, Tuesday & Wednesday to ensure that your order stays fresh and does not get attacked by the heat at a UPS warehouse on the weekend.

An email confirmation will be sent with your tracking number so you can monitor the order until it arrives at your door.

If you did not receive an email, please contact us at info@fromplants.com.